RETURN POLICY

*NO REFUNDS - NO EXCEPTIONS

 

*WE WILL ISSUE ONLY STORE CREDITS

 

 

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:

 

  • Merchandise must be returned within 7 business days of receipt.

  • Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.

  • Merchandise must have all tags, including any hangtags attached.

  • Any merchandise marked "Final Sale" cannot be returned.

  • We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.

  • Customer is responsible for shipping fees to send the order back to Austin’s Kloset

  • Austin’s Kloset diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.

  • Store Credit is valid only at www.shopaustinskloset.com

 

 

RETURN PROCESSING TIME

 

Upon receipt of your package, your return for a store credit will be processed within 2-3 business days. You will be notified via email once your return has been processed.

 

 

WHEN MAKING AN RETURN:

 

  • Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.

 

OUR RETURN ADDRESS IS:

Contact AK via email for return address. Thank you!